1.1 As a user of this website you acknowledge that any use of this website including any transactions you make is subject to these terms and conditions.
1.2 Our online catalogue has details of colours, sizes and prices of our main range of garments. If you do not see the items you require or would like assistance in choosing which brands are most suitable for your requirements please contact us. We can also provide a manufacturers specification sheet for particular garments.
1.3 Please note that each manufacturer produces to different specifications and it is important that you double check the size of garments you are ordering.
1.4 We would strongly recommend you measure actual body chest sizes to ensure the correct sizes are ordered. Let us have your order, either by email, telephone or by adding the details to the on-line contact form. We will then contact you to discuss your customisation requirements.
1.5 For new customers a one-off set up charge of between £20 – £40 per logo, depending on complexity and stitch count, will be payable (lettering is free).
1.6 When we have seen your customisation requirements and garment selection we can then calculate the total price of your order and will send you an order confirmation together with a visual of your logo design that you should check carefully before authorising us to proceed. Orders will only be processed once we have your confirmation your order and visual of your logo is correct.
1.7 Acceptance of your order and the completion of the contract between you and us will take place on your confirmation at 1.6 above.
1.8 Title to the goods you order shall pass to you upon delivery provided we have received full payment.
2.Payment
2.1 Cheques should be made payable to CCLW Limited
2.2 Payments can be made directly into our bank account. Our bank details are shown on the footer of the sales order and the invoice.
2.3 For all new customers payment is to be made once you have agreed your order and before personalisation of your garments.
2.4 Account customers payment terms are 30 days from invoice date unless agreed otherwise in writing by us.
3.Delivery
3.1 Delivery will normally be made to you within 5-7 working days of your order acknowledgement.
3.2 In the event that we are unable to supply the goods within 5-7 working days we will contact you accordingly.
3.3 If you require an urgent delivery please telephone us.
3.4 When we deliver your items to you, you may be asked to sign for the goods to acknowledge that you have received them.
3.5 Risk of loss or damage of goods passes to you when the goods are delivered.
3.6 Please contact us directly for full delivery options available.
4.Returns/Cancellations/Substitutions
4.1 Logosew are committed to selling quality products and hope you will be happy with your purchase. If for any reason you are not, please contact us by phone, or e mail within 7 days of delivery.
4.2 Your rights to return goods are protected under the EU Distance Selling Regulations.
4.3 Goods cannot be returned to us once personalised unless the goods are found to be faulty. Please return any faulty goods within 30 days otherwise they cannot be accepted.
4.4 If faulty goods are returned in a condition that prevents them from being re-sold you will not be entitled to a refund and the goods will be returned to you.